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In the HR ecosystem and need to speak the language fluently?


We know it can get tricky to keep up with industry jargon. 

So whether you’re just starting off or have been in the field for years, our Human Resource (HR) Glossary is for you.

It is a comprehensive directory of terms and phrases commonly used by HR professionals to help you enhance your understanding of the industry as you navigate your day-to-day work. 

360 Degree Survey

360 di.gree suh.vhey

A form of employee appraisal that extracts feedback >

Agile Organisation

uh·jail aw·guh·nai·zei·shn

An organisation/system that keeps implementing processes to help >



Refers to the voluntary departure of employees from the company >

Behavioural Competencies

bee·hei·vyur·ul kawm·puh·tuhns·ees

Behaviour attributes (such as knowledge, skill, etc) that contributes to the growth of an >

Bereavement Leave

buh·reev·muhnt leev

Paid time-off that employees can avail in the unfortunate event of >



It refers to excessive or prolonged stress caused due to emotional, physical >

Change Management

cheinj man·eij·ment

It is the systematic application of tools, knowledge, and resources to >



Refers to the commitment of any given business to follow the employment >


kawst per hai·uh

Refers to the total cost of recruiting and onboarding someone into the company, inclusive of >

Diversity & Inclusion

dai·vuhs·uh·tee and uhn·kloo·zhn

Also known as D&I, diversity refers to the representation of different people/communities in >

Employee Experience

uhm·ploy ek·spee·ree·uhns

Refers to what your company culture feels like to your >

Employer Branding

uhm. ploy bran. duhng

Refers to a company's reputation as an employer and is a reflection of >

Equity Theory

eh.kvuh.tee thee.uh.ree

Also known as Adams' equity theory, it is based on the principle that >

Goal Setting

goul seh.ting

Process of identifying measurable goals and >

Key Performance Indicators

kee. puh.faw.muhns. in.di.kei.tuhz

KPIs are key quantifiable indicators of progress that demonstrate >

Non-Disclosure Agreement

nohn duh.skloh.zhuh uh.gree.muhnt

Also known as a confidentiality agreement, an NDA >

Performance Appraisal

puh.faw.muhns uh.preiz.uhl

Also referred to as a performance review, it forms an integral part >

Pulse Surveys

puhls sur.vei

Pulse Surveys are employee feedback mechanisms that are generally >

Rewards & Recognition

ruh.vawds and

Although often used interchangeably, rewards are transactional and recognition >

Succession Planning

suhk.seh.shn pla.ning

A strategy to identify and develop future leaders >

Thought Leadership

thawt. lee·duh·ship

A key strategy that focuses on establishing leaders as experts in their field >



In a business context, turnover can have more than one meaning >



Refers to the habitual non-presence (beyond compensated and/or sick or urgent leaves) >

Annual Leave

a·nyoo·uhl leev

Refers to the paid time off allowed to the >

Background Screening

ba·grawnd skree·nuhng

It involves verifying a candidate's education and employment history as stated on their >



The process of identifying the most successful practices in similar businesses and assimilating >

Big Data

big dei·ta

The use of data sources to evaluate, enhance, and streamline practices such as >

Business Continuity Planning

biz·nuhs kuhn·tuh·nyoo·uh·tee pla·ning

It involves putting in procedures/plans in place in case of unforeseen events to >

Company Culture

kaw·puh·ruht kuhl·chuh

Refers to the manner in which the workforce and administration in >

Core Competencies

kor kawm·puh·tuhns·ees

Any attribute that contributes to the successful completion of tasks >

Disciplinary Procedure

di·suh·pluh·nuh·ree pruh·see·juh

A standardized procedure put in place by the company stating the process for dealing with a >

Employee Advocacy

uhm·ploy ad·vuh·kuh·see

Promotion/advertisement of a company/firm/organisation by its >

Employee Referral Program

uhm·ploy reh·fuh·ruhl proh·graam

It is a structured program in place within the company asking existing employees to >

Employer Value Proposition

uhm. ploy va. lyoo praw. puhz. i. shn

Also known as an Employee Value Proposition, an EVP is the portfolio of rewards, support, recognition, values and culture that >



Refers to the usage of game mechanics/gaming techniques in non-game environments to >

Human Capital Management System


A comprehensive set of practices that organisations use to manage people. These practices are >

Key Result Areas

kee. ri.zuhlt. ei.ree.aaz

Also referred to as 'critical success factors' or 'key drivers of success', KRAs >


A process to orient a new employee into an organisation. This also includes >

Performance Management


A process that involves continuous feedback and communication between >

Retention Strategy

uhm.ploy en.geij.ment

A robust plan that organisations create to reduce >

Selection Procedure

suh.leh.kshn pruh.see.juh

Refers to the steps involved in shortlisting and choosing >

Talent Retention

ta.luhnt ruh.ten.shn

The ability of an organisation to retain high-performing employees through well-designed >

Total Compensation kawm.puhn.sei.shn

The total monetary value that an organisation offers >


A combination of a person's physical, emotional, mental and >



It is the degree to which a product, environment or service is >

Artificial Intelligence

aa·tuh·fee·shl in·teh·luh·jens

A field of computer science that aims to replicate human intelligence in >

Base Salary

beis sah.luh.rhee

Also known as Base Wage Rate, it is the minimum fixed amount of money paid for a job >

Benefits & Compensation

beh·nuh·fits and kawm·puhn·sei·shn

A systematic approach to cash or kind returns awarded to employees in exchange for >

Blended Workforce

blend·uhd vuhk·faws

Includes a variety of employees who are on different types of >

Career Pathing

kuh·reeuh paath·ing

Also known as Career Mapping, it refers to the positions that an employee moves through, as >

Competitive Advantage

kuhm·peh·tuh·tuhv uh·dvaan·tuhj

Refers to the qualitative attributes that give the company an edge over >

Corporate Social Responsibility

kaw·puh·ruht soh·shl ruh·spawn·suh·buh·luh·tee

A business strategy that is based on ethical principles and takes social & environmental conditions into >



Refers to any prejudice that results in unfair treatment of an employee at >

Employee Assistance Program

uhm·ploy uh·si·stns proh·graam

Structured programs or procedures that help your workforce deal with >

Employee Relations

uhm. ploy ruh.lei. shnz

Refers to an organisation's efforts to manage relationships between employers and >

Equal Employment Opportunity

ee. kvl uhm. ploy. muhnt aw.puh.choo.nuh.tee

An employment practice that safeguards the interests of job applicants >

Glass Ceiling

glaas si.luhng

An invisible barrier that keeps qualified people >

Hybrid Workforce

hai.bruhd vuhk.faws

A deliberate design that blends >

Learning Management Systems

luh.ning si.stm

An LMS is a software application that is used to create and share learning content >

Organisational Development

aw.guh.nai.sei.shnal di.veh.luhp.muhnt

A science-based process that is aimed at >

Prevention of Sexual Harassment

pruh.ven.shn ofh sek.shoo.uhl huh.raas.muhnt

The PoSH Act applies to workplaces in India, with a purpose to create >

Reverse Mentoring

ruh.vuhs men.tuh.ruhng

A technique that is used to partner employees in a different way from traditional mentoring >

Sensitivity Training

sen.suh.tiv.uh.tee trei.ning

A form of emotional training that is aimed at >

Tangible Rewards ruh.vawds

Material rewards that a manager or employer >

Training & Development

trei.ning and di.veh.luhp.muhnt

A planned effort by an organisation to help improve the performance of individuals >

Work-Life Balance

vhk.laif bah.lunh.ce

The level of balance or healthy prioritization that people are able to strike/achieve between their >

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