Using Data to Build Happier, More Human Workplaces
- Never Grow Up
- 4 days ago
- 3 min read
Are you someone who avoids numbers? Do survey links make you want to take a nap? Do you often wonder what all those ratings and feedback forms are really for?
If yes, you’re not alone. A lot of us don’t find numbers particularly exciting or meaningful. But here’s a thought — what if data were deeply human? What if those numbers could help build workplaces where people feel truly happy, valued, and understood?
Every number of the workplace data tells a story — of how employees feel, how engaged they are, whether they experience a sense of belonging or not, and sometimes, even if they’re considering leaving. For example, a steady rise in alignment scores might suggest that employees are feeling more connected to the organisation’s purpose and see their own growth reflected in the company’s growth. A dip, on the other hand, might signal disconnection — a gap between personal and organisational goals — which could eventually lead to disengagement or even attrition.
This is where data becomes powerful! Connecting the dots between different data sets allows organisations to go beyond what is happening and uncover why it’s happening. That’s where the real magic lies — identifying patterns of burnout, motivation, satisfaction, belonging, etc., and then using those insights to create workplaces that truly support people.
But how can something as “sleep-inducing” as numbers help make workplaces more human?
The first magic of data takes form with listening at a macro-level. In simpler words, when data is collected from a large group of people through their responses on surveys, interviews, conversations, or feedback forms, the organisation gets both a broad and a micro-level look at the stories behind the numbers. Are there people who report more satisfaction when their work-life balance is better? Are people disengaged when they aren’t able to bond well with others? From simple numbers emerge real-life experiences, and knowing these patterns can help leaders make relevant decisions that truly matter. Additionally, data doesn’t stop at just revealing patterns; it also helps understand the narratives behind the stories - the context behind the numbers. Why are people disengaged? Why are employees staying long-term in one department and not in another? Patterns + context = reality check --> meaningful action = real gamechanger! When organisations dig deep and understand the pain points and experiences of every vertical, department, and function, they can take targeted actions for each of those units instead of a one-size-fits-all approach. Because not every department might need better work mode flexibilities, and some departments may struggle with clear communication, while others struggle with approachable leaders. When unique problems are resolved through customised ways, it helps build trust, a sense of fairness, and satisfaction. When people see real action, they start relying on the organisation more. And, when you trust that the organisation will value your feedback and actually incorporate it, you are more likely to share your perspectives and opinions often.
So, the next time you spot a survey link in your inbox, don’t roll your eyes just yet. Think of it as your organisation’s way of listening to you — a way to regularly check in on how employees are doing. Whether through quarterly surveys, one-on-one conversations, or interviews, this continuous listening helps companies get a dynamic and evolving picture of what their people are feeling and experiencing in reality.
And here’s the best part — it’s not just about understanding the present.
When used thoughtfully, data can help predict future trends too, allowing organisations to address potential issues before they arise or turn into full-blown cultural crises.
That’s the beauty of data: it transforms wellness from reactive to proactive. It bridges people and organisations, helping leaders understand and take care of employees with clarity, direction, and empathy. Ultimately, it helps create people-friendly workplaces that measure happiness to create happiness.
Psst! This blog was created after a lot of thought by a real person. #NoGenerativeAI
